First Frontier Logistics Inc. (“FFL”) maintains this website, other websites, software, mobile applications, and other FFL products and services, which are accessible by computer, tablets, consoles, mobile phones, and other electronic devices, and are identified by a FFL trademark or this Privacy Policy (collectively “FFL Site(s)”). By your continued use or access of a FFL Site, you consent to this Privacy Policy and FFL’s Terms of Use, either of which may be amended from time to time in FFL’s discretion. You may not use a FFL Site for commercial benefit without FFL’s written consent.The purpose of this Privacy Policy is to explain how FFL collects, protects, and uses personal information. FFL is committed to ensuring that any personal information supplied by its customers, carriers, or visitors to FFL Sites, or generated as a result of its business activities is collected and used with full disclosure in accordance with applicable law. You can visit and enjoy FFL Sites without disclosing any personal information about yourself; however, FFL offers some special services that will only work properly if you share certain personal information about yourself.FFL may collect personal information about you through a FFL Site or by other means. If required by applicable law, FFL will obtain your permission before collecting this information. Whether FFL collects your personal information through a FFL Site or by other means, you agree that this Privacy Policy governs FFL’s collection, use, and disclosure of your personal information that FFL obtained. If you do not agree to be bound by this Privacy Policy, then you may not access or use any FFL Site.

FFL collects personal information, business information, and some payment/ordering information. This information may include, without limitation, contact information, location from which you are accessing the FFL Site, usernames and passwords used to access FFL Sites, financial/payment information from purchases or financial transactions, contact information for people you refer to FFL, employment information (whether provided by you directly to FFL or through a third party), content you post, mobile device unique identifiers, Social Media identifiers, geo-location data, and internet activity information.FFL may also collect information automatically related to your interaction with and use of FFL Sites. Such information may include, without limitation, device identifiers, hardware information, IP address, cookie information, browser type, settings, language, and other information about your interaction with FFL Sites. This information may be combined with all other previously mentioned information, as well as with information from third parties.

FFL may use the information collected in many ways, including, without limitation, to: (i) provide you with your requested products and services; (ii) operate, improve, and analyze FFL Sites or FFL’s products and services; (iii) provide and improve FFL’s customer service to customers, carriers, applicants, and other vendors; (iv) communicate with you and personalize your use of FFL Sites; (v) provide transportation information to FFL’s customers and carriers; (vi) provide legal and administrative notices; (vii) contact you regarding employment, whether through phone calls, emails, or text messages; (viii) promote security; (ix) prevent fraud; and (x) advance other purposes disclosed to you through FFL Sites or FFL’s marketing, presentations, or literature.

FFL may share the information collected with companies that are owned by FFL or share common ownership with FFL, FFL service providers, government entities (when required by law, pursuant to court order, or to protect FFL’s or others’ rights, property, and safety), and other third parties who defend FFL against legal claims or who assist in fraud prevention and investigation. Some of FFL’s services require you to share your information publicly or may involve the disclosure of information publicly due to settings you have created (e.g., social media platform settings). Be sure to read the privacy settings on applications you use, and adjust them as you prefer. If you post content on FFL Sites, whether through social networking tools or otherwise, that content may be shared with others who visit those FFL Sites. FFL will not sell or otherwise disclose personal information except as permitted by law, described in this policy, or otherwise disclosed to you.

You may choose to disable the collection of information through cookies and other web protections, but this may affect your ability to use FFL Sites. You may also modify or delete any profile you have created with FFL by accessing your account. FFL will, however, still keep information and content in FFL’s backup or archived files consistent with FFL’s records retention policies. Also, any information you posted publicly may still be viewable by the public. If you no longer wish to receive emails, text messages, or other notifications from FFL, please follow the instructions in that email, text, or other notification to “unsubscribe” or “STOP” receiving them, or contact FFL at the address below.

FFL operates FFL Sites, in whole or in part, in Canada and the United States. By using a FFL Site, you agree to have your personal data stored, processed, and transferred in Canada and/or the United States, and to allow FFL to use and collect your information in accordance with this Privacy Policy.

FFL uses various administrative, technological, and/or physical security measures to protect the information collected. Notwithstanding these security measures, FFL CANNOT AND DOES NOT GUARANTEE THE SECURITY OR CONFIDENTIALITY OF THE INFORMATION COLLECTED.

FFL Sites may contain links to other websites operated by unrelated third parties. FFL is not responsible for the privacy practices of third-party websites. FFL encourages you to be aware of this when you leave FFL Sites and to read the privacy policies of every website that collects personally identifiable information from you. This Privacy Policy applies only to FFL Sites.

FFL Sites are not intended for children under 13 years of age, and FFL does not knowingly solicit or collect personal information from children under the age of 13. If you believe that a child under the age of 13 has submitted personal information on a FFL Site, without the permission of their parent or guardian, please contact FFL at the address below.

FFL Customs Services Inc.
Attn: Marketing Department
12 - 4000 Steeles Ave W
Woodbridge, ON, Canada L4L 4V9
Ph: 1 365 601 3659

Your use of FFL Sites, use of FFL’s products or services, and any disputes arising from any of them are subject to both this Privacy Policy and FFL’s Terms of Use.